Knowledge Base
Help & how-to guides
Request additional info from a customer
Send a structured information request when a claim is missing photos or context.
Step-by-step guide
Open Was this guide helpful?
Ready to cut warranty busywork?
Structured fault claims, item-level decisions, and automated Shopify execution — built by operators who lived the problem.
7-day free trial · No credit card required · Install from Shopify App Store