Collect. Process. Learn.
Resolvi replaces email, helpdesk tags, manual Shopify work, and spreadsheets with a single warranty workflow. Four pillars, one system.
Structured Claims
Customers provide everything the first time. They open a branded portal, select the product from their order, pick a fault category, and upload photos or video. No more missing order numbers, no more chasing photos, no more unclear issues. Your team gets a complete claim — not a vague email.
Explore the Portal →Faster Support Decisions
Agents see customer history, LTV, order data, and claim evidence in one view. Approve, deny, or request more info — per item, not per order. No context switching between tools. One click.
Automated Shopify Actions
Resolvi creates replacement orders, processes refunds, and issues store credit directly in Shopify. Your fulfillment team picks it up like any other order. No manual admin. No copy-paste errors.
Warranty Intelligence
This is what most apps do not do. See fault rates by product, fault type trends, component issues, and claims vs. units sold. Export manufacturer reports. Feed data into product improvements, supplier negotiations, and manufacturing quality control.
Explore Warranty Intelligence →60% less time on warranty claims
Our beta customer went from 25 hours per week managing claims to under 10. Book a 15-minute walkthrough and see how.