End the email ping pong — Warranty resolution with one click.
Advanced fault collection and resolution for Shopify brands. Track and resolve warranty claims at the product level for advance trend analysis.
Why standard workflows break
Multi-item chaos
When a customer returns 3 items but only 1 is faulty, case-level tagging fails. You need item-level decisions.
Manual Execution
Copy-pasting addresses into Draft Orders or calculating credit manually leads to inventory errors.
Invisible Costs
Reporting "Retail Value" as loss hides your true COGS and shipping impact. Finance hates this.
Built for Messy Reality
Resolvi handles the edge cases that break other apps.
Partial Approvals
Approve the shoes, deny the socks. Resolvi splits the outcome and only generates replacements for approved lines.
Mixed Outcomes
Customer wants a replacement for Item A and Store Credit for Item B? Handle both in a single claim.
Third-Party Verification
Handle claims for items bought from stockists. We verify proof of purchase before they enter your system.