Cut peak warranty processing time by up to 84% — from 25hrs/week to under 4
Apparel

Warranty claims for apparel brands on Shopify

Sizing returns and product faults are different problems. When stitching fails, fabric pills, or colour fades, you need structured fault evidence — not a returns label.

7-day free trial · No credit card required · Install from Shopify App Store

Common pain points

  • Peak-season defect volume collides with sizing-return season
  • Fault descriptions in email vary wildly — hard to aggregate for product
  • Multi-item orders need per-garment approve/deny decisions

Fault categories apparel brands track

  • Stitching failure
  • Fabric pilling
  • Zip failure
  • Colour fade
  • Print defect

Why returns apps fall short

Returns apps optimise for exchanges when size is wrong. Warranty claims need fault categories, photo evidence, and SKU-level analytics for the next production run.

Warranty claims vs returns →

7-day free trial · No credit card required · Install from Shopify App Store