Warranty claims management for Shopify — without the inbox chaos.
Purpose-built warranty claims management for brands that make their own products. Structured fault intake through a theme-embedded portal, item-level decisions in Shopify admin, automated replacements and store credit, and analytics your product team can self-serve.
7-day free trial · No credit card required · Install from Shopify App Store
Why warranty claims management breaks on Shopify
Helpdesk tags, returns apps, and spreadsheets each solve part of the problem. None connect structured fault data → item-level decision → automated Shopify action → product intelligence in one loop.
Unstructured intake
Email threads and open-ended forms mean agents spend minutes gathering data that should arrive on the first submission.
Order-level tools
Returns flows can't approve one defective SKU and deny another in the same order — warranty needs item-level decisions.
Dead data
Fault insight locked in tickets and exports nobody trusts. Product teams wait on analyst decks instead of live fault trends.
Built by operators — 84% less peak-season time
We built Resolvi inside a $10M+ Shopify brand. Peak warranty processing dropped from 25 hours per week to under 4 with structured claims management — not more headcount.
See warranty claims management in 15 minutes
Portal intake, item-level decisions, Shopify automation, and the intelligence layer — the actual product, not slideware.
7-day free trial · No credit card required · Install from Shopify App Store